Question 1

Do you do custom orders?

Accepted Answer

Yes! You can choose from our vast color selection, select a design you love and we'll do the rest!

Question 2

How long do custom orders take?

Accepted Answer

Custom weaving times vary, but usually take 3-5 months depending on size.

Question 3

Is there an upcharge for custom orders?

Accepted Answer

No. There is no upcharge on custom orders.

Question 4

Do you have a showroom?

Accepted Answer

We offer private showing by appointment only. We also offer Facetime showings.

Question 5

Do you offer designer pricing?

Accepted Answer

Yes we do. Fill out our designer form here.(javascript:void(0))

Question 6

Will the wrinkles in my new rug come out?

Accepted Answer

Yes! Over a short period of time these wrinkles will completely disappear.

FAQ